FIVE RULES FOR EFFECTIVE PRESENTATIONS
Even if you are the bestat what you do and you are passionate, you may lack confidence when it comes to making presentations and public speaking. Rest assured. You are not alone. Glossophobia, the fear of public speaking, is widespread. Nearly 75% of professionals have this fear. It is at the top of the list of […]
TWO-FRIDGE TEST; FOR SOCIAL MEDIA POSTS
Whether you are on Facebook, LinkedIn, Instagram or any other social networks, what you post can be viewed by your HR department, recruiters and your future employer. Could what they see hurt your career? Without being as extreme as derogatory comments about a certain customer, pics of you swinging back shots on the eve of […]
NINE TIPS FOR DIFFICULT CONVERSATIONS
Sometimes, employees stink. I’m not trying to be flippant – it’s just a fact. Apart from work performance issues, employees will sometimes have a bad case of body odour, or a habit of stinking up the office with leftovers. Saying something about these kinds of situations (including employees divulging TMI during a separation or family drama), […]
THE LACK OF CIVILITY IS COSTLY. ARE YOU CONTRIBUTING TO IT?
Disrespect and inappropriate behavior are not limited to cultural figures. In light of recent complaints of sexual assault or harassment against Quebec producers, I’m sharing my article, originally written for the Journal du Barreau on September 1, 2017, to make you aware of the words and gestures that offend, minimize, ridicule, contaminate harmony within a […]
DISCREET WAYS TO DEAL WITH COLLEAGUES
“OMG! Really. I… I… I don’t know what to say…” Sounds familiar? Count the number of hours that you spend at work and the number of interactions you have in that day, it’s no surprise that occasionally, one of your colleagues, clients or superiors, will leave you speechless. In anticipation of this involuntary paralysis, here […]
SEVEN WAYS TO BE MORE LIKEABLE AT WORK
Believe it or not, the way you communicate can have a direct impact on your career. More specifically, the words you use can inspire confidence and credibility – or uncertainty and mistrust. Don’t panic! There are a few subtle things you can do to make sure you’re always perceived positively. Here are seven communication tips […]
FIVE TIPS AND TRICKS FOR COCKTAIL NETWORKING
The good weather is back and invitations for networking activities are abounding in your inbox., you are uncomfortable walking into a room to introduce yourself to strangers. “Not easy Julie,” the participants in my “Networking to build lasting relationships” workshop tell me. Even for many seasoned professionals, who have no difficulty “selling their stuff,” walking […]
UNFRIEND WITHOUT AWKWARDNESS
You have decided to freshen up your entire work world. You reorganize your workstation. Archive your files. You even turn off your inseparable smart phone for many minutes to disinfect it completely. You keep going and cleanse your earbuds. You congratulate yourself by buying a plant to beautify your place of productivity. Back home, relaxing […]
HOW’S YOUR CULTURAL QUOTIENT? TAKE THIS QUIZ!
Business travel is on the rise. We are in the era of globalization. You are traveling more and more. Your partners are planetary. You know it; when traveling to forge links abroad, you must make a cultural shift: think globally and act locally. You are proud to say that you do your best to conform to […]
YOUR ELEVATOR PITCH IN FIVE QUESTIONS
Everyone’s talking about it! No, not President Trump’s latest comment, but the elevator pitch. It is the trendy method of choice to introduce and sell, YOU. As its’ name implies it, this sales pitch should take as long as, or more appropriately as short as, an elevator ride. It’s quick! You are on the ground […]
THE THANK YOU NOTE IN FIVE STEPS
Handwritten thank you notes are amongst the most appreciated and valued of social and business manners. Simply think of the last time you personally received a thank you note and how you felt upon seeing that hand written envelope, in the pile of official correspondence. Chances are that you smiled. Once you finished reading the […]
FIFTEEN PHRASES NEVER TO SAY AT WORK
According to Albert Mehrabian, Professor Emeritus of Psychology at the University of California, your words, your verbal message, counts for only seven per cent of your face to face communication. The rest of your message, is 55 per cent visual and 38 per cent vocal. This is also known as the theory of the three […]