HOW TO EFFECTIVELY COMPLAIN ABOUT ANNOYING COLLEAGUES

Grrggghhh! He did it a—gain! You may find your loved one’s quirks adorable, but when it comes to your colleagues’ annoying habits, some simply drive you crazy! From coast to coast, Canadians in different sectors of the economy write to me to find out how to deal with their workmates’ disrupting sounds, smells and sights. […]

NAIL THESE WORKPLACE HABITS AND WATCH YOUR CAREER TAKE OFF

Your personal brand as an employee is what people say and think about you before you walk into a room. It’s what they feel when you shake their hand. It’s what they whisper about long after you’ve closed the door and left the room. Do you know what others say about you? Even if you are the best at […]

HOW TO DRESS FOR THE OFFICE WHEN IT’S HOT

Finally! The good weather is here. The sun is shining. “Bye bye bulky, boring, hello light and lively clothing.” Whether you work in a hip ad agency or in a classic firm of professionals, one thing is for sure, you dress for…? Your client. As per the second chapter of my book Etiquette: Confidence & Credibility, […]

TWO-FRIDGE TEST; FOR SOCIAL MEDIA POSTS

Whether you are on Facebook, LinkedIn, Instagram or any other social networks, what you post can be viewed by your HR department, recruiters and your future employer. Could what they see hurt your career? Without being as extreme as derogatory comments about a certain customer, pics of you swinging back shots on the eve of […]

FIVE TIPS AND TRICKS FOR COCKTAIL NETWORKING

The good weather is back and invitations for networking activities are abounding in your inbox., you are uncomfortable walking into a room to introduce yourself to strangers. “Not easy Julie,” the participants in my “Networking to build lasting relationships” workshop tell me. Even for many seasoned professionals, who have no difficulty “selling their stuff,” walking […]

UNFRIEND WITHOUT AWKWARDNESS

You have decided to freshen up your entire work world. You reorganize your workstation. Archive your files. You even turn off your inseparable smart phone for many minutes to disinfect it completely. You keep going and cleanse your earbuds. You congratulate yourself by buying a plant to beautify your place of productivity. Back home, relaxing […]

HOW’S YOUR CULTURAL QUOTIENT? TAKE THIS QUIZ!

Business travel is on the rise. We are in the era of globalization. You are traveling more and more. Your partners are planetary. You know it; when traveling to forge links abroad, you must make a cultural shift: think globally and act locally. You are proud to say that you do your best to conform to […]

YOUR ELEVATOR PITCH IN FIVE QUESTIONS

Everyone’s talking about it! No, not President Trump’s latest comment, but the elevator pitch. It is the trendy method of choice to introduce and sell, YOU. As its’ name implies it, this sales pitch should take as long as, or more appropriately as short as, an elevator ride. It’s quick! You are on the ground […]

THE THANK YOU NOTE IN FIVE STEPS

Handwritten thank you notes are amongst the most appreciated and valued of social and business manners. Simply think of the last time you personally received a thank you note and how you felt upon seeing that hand written envelope, in the pile of official correspondence. Chances are that you smiled. Once you finished reading the […]

FIFTEEN PHRASES NEVER TO SAY AT WORK

According to Albert Mehrabian, Professor Emeritus of Psychology at the University of California, your words, your verbal message, counts for only seven per cent of your face to face communication. The rest of your message, is 55 per cent visual and 38 per cent vocal. This is also known as the theory of the three […]

VIDEOCONFERENCE: LIGHTS, CAMERA AND ACTION!

Whether it’s on zoom, Teams, FaceTime or another platform, are you ready to be LIVE during your next videoconference? In 5, 4, 3, 2, 1, action! No coat to put on. No travel time to calculate. No need for prayers to find a parking spot. From the comfort of your office, you meet your colleagues from […]

TEN QUESTIONS FOR AUTHENTIC NETWORKING

 I know, I know, you don’t like networking events, much less the ritual of small talk. You are uncomfortable walking into a room full of strangers (where’s the bar and where are the shrimps?), asking questions (which ones?), exchanging business cards (just like a casino dealer!), with the hope that, after a few emails and […]

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